Knowledgebase

If you would like to cancel your account, please notify SoxDomains.com via the instructions below within at least 48 hours of your next billing cycle. Our system is automated and if you don't submit your request with enough time prior to the next billing cycle, your invoice may be marked as paid and your card will be charged. In order to verify that you are the actual owner of the account, you will need to log into your SoxDomains.com account manager (client area) https://secure.soxdomains.com/clientarea.php

1. Log into the client area,
2. Click on "Services" and click on "My Services"
3. Find your Web Hosting account listed and click on the "View Details" button to the right.
4. Click on "Management Action" and then click on Request Cancellation
5. Provide a reason for your cancellation and the type - Immediate or End Of Term.
6. Then click the red button that says "Request Cancellation"

You will have the option to have your account cancel immediately or at the end of the billing period. It is totally up to you. This is the ONLY way to cancel your hosting account since we do not monitor sites or know when or if you have closed, moved, not used etc. It is your responsibility to close your account prior to your invoice date.