Knowledgebase

We are unable to cancel any PayPal subscriptions for you. Please follow the steps below:

• Login at paypal.com (SoxDomains cannot provide this login)
  
• Click the My Account tab.
  
• Click the History subtab.
  
• Click More filters, select Subscriptions and agreements, and then click Subscriptions. [View Screenshot]
  
• Change the date back to the year the subscription was created, and then click Show. [View Screenshot]
  
• Click Details next to the subscription.
  
• At the bottom of this page, click Cancel Subscription.
  
• On the confirmation page, click Cancel Subscription again.
  

Paypal recently updated their site, and there are now 2 more options to canceling your payment subscriptions:

• Log in to your PayPal account.
  
• Click Profile near the top of the page.
  
• Click My Preapproved Payments in the Financial Information column.
  
• Click View the Agreement next to the merchant agreement you want to cancel.
  
• Click Cancel or Cancel automatic billing and follow the instructions.
  

Or

• Log in to your PayPal account.
  
• Click Profile near the top of the page.
  
• Click My money.
  
• Click Update in the My preapproved payments section.
  
• Click Cancel or Cancel automatic billing and follow the instructions